| Adelaide Welding Supplies Shipping and Returns Policy
Shipping Information
All orders will be shipped
by the most economical means. For lighter products such as welding helmets this
typically means Australia Post (street address and contact telephone number
is required), for heavier items such as wire and welders we usually use Toll.
If you have your own account with a shipper we are also happy to use that and
then will not charge you for shipping. Call customer service on 08 9485 7733
for help ad information. Please note that this number is diverted to a live
message service during busy periods and we may have to call you back.
Return Policy
Merchandise can be returned
or exchanged within 14-days of receipt. Returns must still be in saleable condition
and must be accompanied by a note stating the reason for the return and the
original invoice. Please call us immediately on 08 9485 7733 if you are not
satisfied with your purchase. We are proud of our high levels of customer satisfaction
and very low returns rate and we really want and need to know if there is something
that is wrong.
In the event that you do
have to return something please (for your protection), insure the package at
full value, no C.O.D. shipments will be accepted and shipping charges are non-refundable.
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