Website Privacy Notice

We are committed to respecting the privacy of the personal information collected from our website(s). This website Privacy Notice explains our policy for dealing with personal information that we collect through this website and our other website(s). Should you have any questions or comments please contact us at the address below.

Throughout this Privacy Notice, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

We will post any changes to this Site Privacy Notice on this website, so we encourage you to check this Site Privacy Notice and other policy documents from time to time.

Information collected on this website

The information about you which we may collect through the Site includes any messages or comments you submit to us via the Site. This includes:

• any details you provide to us as part of a payment process;
• any messages or comments you email us which may include personal information such as your name and email address;
• information collected when you participate in an online survey or review; and
• your email address if you subscribe to our newsletters or mailing lists.

In common with many websites we may also collect aggregated information which tells us about visitors to the Site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the Site are most commonly accessed. This information is used by us to help to administer and improve the Site.

You may browse through information-only areas of the Site without providing any personal information to us. However, we may not be able to provide the full range of services through the Site if we are not provided with the information outlined above.

We respect the privacy of all current and prospective visitors, customer and contributors. If you do not wish to receive communication (via mail, email or phone) from us, please contact us at the address at the foot of this page.

Cookies

Like many websites, our Site may use "cookies" which store some information on computers accessing the Site. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognize a computer which has previously visited this Site and customize the Site according to previous preferences and site behavior. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored. However, some parts of this Site may not function fully for users that disallow cookies.

Use and disclosure of information

We will not share information about you or your personal data with any third party without your written permission unless required to do so by a court of law however:

In addition to providing our products and services to you, we may use or disclose personal information that we collect about you:

• to provide you with promotional information - in accordance with privacy laws - about our products and services;
• for administrative purposes including research, planning, service development, security and risk management;
• where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in our business; or
• to the extent that we are required or authorized by law to do so.

We may also share personal information with our related bodies corporate and with third parties. The types of third parties to whom we may disclose personal information includes:

• service providers including organizations that provide archival, auditing, body corporate, consulting, debt collection, banking, marketing, advertising, mail house, delivery, recruitment, call center, technology, research, utility and security services;
• government bodies including courts and tribunals;
• credit reporting agencies and credit referees, in accordance with privacy laws;
• shipping agents, post office personnel or others involved in the delivery process.

We may use and disclose aggregated non-personally identifying information collected through this Site as part of our process of constantly improving the Site and our services and products.

How we handle email and "Contact us" messages

We may preserve the content of any email, or "Contact us" or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Site Privacy Statement. The message content may be monitored by our service providers or our employees for any purposes including trouble shooting, compliance, auditing and maintenance, or where email abuse is suspected.

Links

The Site may, from time to time, contain links to the websites of other organizations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure. We do not have access to or store any credit card information as this is handled by third party vendors such as PayPal and Moneybookers. Please refer to their websites for information about their policies and security. We accept no liability for the security of information held by others regardless of whether or not you were directed towards that site by us.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Site Privacy Notice, please contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below: